These users must be a Kaia user in the same org as the host, and be recognized in the meeting by being signed in. Q: Who receives the summary email for the meeting?Ī: The summary email of the meeting is sent to all internal Kaia users who were in the meeting. Q: Can I manually add action items not detected for the meeting?Ī: Yes, in the notes section of the Live Kaia experience you can take a note and save it as an action item. If your utterance was not detected as an action item, this could be because either Outreach Kaia didn’t generate the accurate transcription for your utterance because of bad audio quality or our model didn’t recognize it as an action item. The machine learning model is trained for different patterns denoting action intent within the speaker utterances. Q: Why is Outreach Kaia not detecting all action items during my meeting?Ī: We convert speech to text and then leverage machine learning to detect action items within conversations. The transcript is autogenerated by real-time speech to text conversation and cannot be edited. Q: Can I edit the transcript of the meeting conversation?Ī: No. Then, start your second meeting and admit Outreach Kaia from the waiting room to the meeting when prompted. Q: For back to back meetings when using the same Zoom ID and waiting room, how should I admit the Outreach Kaia assistant for the upcoming meeting?Ī: In order to avoid a single meeting recording that includes two back to back meetings, Outreach recommends you end the Outreach Kaia recording of your first meeting just prior to conclusion. If no one joins the meeting during that time, Outreach Kaia will leave the meeting. Q: What happens when none of my invited attendees join the pre-scheduled meeting?Ī: Outreach Kaia stays in the meeting or waiting room for 10 mins. However, you can remove Outreach Kaia when your meeting starts by removing the Outreach Kaia Assistant as a participant from the meeting or ending the recording from the Outreach Kaia screen. Q: Can I disable Outreach Kaia for my Prospect Zoom meeting?Ī: Today, we don’t allow you to disable Outreach Kaia for an upcoming Prospect Zoom meeting. We extract Zoom meeting details from the Gong landing page and use that for adding Kaia. Q: Does Outreach Kaia work for meetings scheduled with Gong landing page?Ī: Yes, Outreach Kaia works with Gong landing page in meeting invites. Also, if the waiting room is enabled for the meeting, Outreach Kaia might be waiting for 10 minutes to be admitted to the meeting. If your meeting was created in a Google, Outlook, or O365/Exchange calendar and didn’t sync with Outreach on time, the Outreach Kaia Assistant will not join that meeting. Q: I created a meeting using an Outreach-synced calendar why don’t I see Outreach Kaia Assistant joining my meeting?Ī: Outreach requires meetings to be synced in the Outreach calendar to be enabled for Outreach Kaia. If the waiting room is enabled for the meeting, Outreach Kaia will wait in the waiting room to be admitted for 10 minutes. For Zoom-enabled orgs, the button is also in their Google Calendar.Ī: Outreach Kaia joins your meeting a minute before the meeting starts. Kaia can be manually brought in by clicking the Join with Kaia button, which is on all meeting invites in the Outreach calendar.
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